|
|
Metric |
2006 |
2007 |
% Change |
|
IS Requests (Hours Excluding Library Support) |
10745 |
13283 |
+ 24% |
|
Uptime Percent |
99.2% |
99.98% |
+.78% |
|
Size of Network Drives |
3800GB |
5700GB |
+50% |
|
Total Servers |
46 |
50 |
+9% |
|
Virtual Servers Added |
4 |
11 |
+175% |
|
Library ‘Self Check-out’ items |
- |
219,051 |
+100% |
|
Library PC Logons |
- |
86,163 |
+100% |
|
Emails Processed |
4,428,073 |
11,530,800 |
+160% |
|
Emails Filtered |
977,506 |
1,185,514 |
+21% |
|
PC Count |
233 |
381 |
+64% |
|
Phone Count |
396 |
451 |
+14% |
|
GIS Requests (Hours) |
3078 |
3476 |
+13% |
|
Additional GIS Layers Supported (GIS supports a total of 1,200 layers) |
300 |
345 |
+15% |
|
Database Count |
29 |
36 |
+ 24% |
|
Application Count |
32 |
39 |
+ 22% |
|
SQL Report Count |
52 |
80 |
+ 54% |
|
Facilities Supported |
12 |
16 |
+ 33% |
The Temecula Information Systems team received the Municipal Information Systems Association of California Excellence In Technology Award for
2007-2008. This award is presented to select California cities that excel in the Information Systems area, exceeding industry practices.
- E-government & Self- Service
- Secure Encrypted Database Transactions
- Converged Communications with Voice over Internet Protocol (VOIP)
- Integrated Physical Security with Internet Protocol (IP) Cameras
- More Wireless Business Process Solutions
- New Collaborative Technologies
- Migration Of Data To High Availability User Access (Domain Controllers) and Print Servers
City Manager:
- Developed plan for new Wireless Access Points at the CRC
- Activated new video server to support Temecula Outreach programs on government
- Channels with Verizon and Time Warner Franchises (Channel 3)
- Provided cell phone registration for emergency notification (Reverse 911)
- Information Life Cycle Management (ILM) – Tiered Data Archiving
- Constant Contact E-Newsletters
- Process Improvement Team Direction Towards Improving Citizen Request Tracking
- 2007 State of the City PowerPoint and media presentation
- Implemented embedded streaming video on website (Town Hall, Youth in Government, Inside Temecula, etc)
- Park and Ride Web Page Development
Financial Services:
- Implementation Of New Cash Management System Integrated With Eden and Permits Plus
- Electronic Funds Transfer (EFT) Eliminating Need To Manually Deliver Checks To Bank
- Online Business License Renewal
- Encrypted Credit Card Transaction Processing
- Supported New Fee Study (WQMP ect..)
- Quarterly Application Updates To Eden, HDL Sales Tax, HDL Property Tax, HDL Business License
- PHS Development Agreement Automation
- 2007 Fee Update Programming (Reduced Programming Time By ~160 Hours)
- Mapping in Support of the CIP Document
Community Services:
- On-line Activity Registration Hosted By City Information Systems Eliminating Citizen Registration Fees
- Theater Systems: Constant Contact
- Slope Area Calculations for Water Usage Analysis
- Library Systems:
- Implementation Of Point Of Sale Integrated With City Safari POS
- Community Room Enhancements
- Automatic Payment Machine relocation to public area
- Developed plan to install point-to-point wireless between Library and CRC
- Wireless Internet extended to CRC
- Added PC announcements on monitor behind checkout counter.
- Implemented Fax Service and Fee Collection
- Customized Financial Reports For Library and City Staff
Community Development:
- Implemented Time Accounting Automation and Reporting
- Developed Internal Events Calendar Custom Application
- Cross Departmental Financial and Permitting Reports
- Modifications To Fire, B&S, and Planning Permitting User Screens and Reports
- Automated Fire Annual Inspection
- B&S Plan Check Automation Initiated
- Permit Center Website Redesign
- Code Enforcement Toughbook Implementation (Complete Wireless Business Solution)
- Created Online Portal To Business License Data For Code Enforcement
- Mapping, Analysis and Training with ARCPAD Application for Weed Abatement Program
- Collected GPS Locations of Historic Sites in the Temecula Valley
- Analysis and Mapping in Support of the Housing Element Update
- Analysis and Mapping in Support of the Sphere of Influence Annexation Studies
- Data Collection for the Local Update of Census Addresses (LUCA) Program
- Data Collection and Mapping of the Emigrant Trail
- Analysis and Mapping in Support of the Annexation of the Santa Margarita Area
- Analysis and Mapping Associated with the Escarpment Annexation
Police Department:
- Added Sprint MicroCell Amplifier to the Mall Store Front
Fire Department:
- TCC Relocation
- Fire Station 84 Internet Service provided by Public Library Local Area Network
- Data Cabling for Wolf Valley Station
- New Panasonic Toughbooks For Engines
- Upgraded DCC Reverse 911 Application + Training
Public Works:
- Public Works Encroachment Permitting Automation and Reporting
- WQMP Permit Screen Updates
- DRC Screen and Report Updates
- Mapping and Analysis in Support of the Civic Center Design Project
- Analysis for the Implementation of the Circulation Element Capital Projects
- Field Operations Center
- Added a new data room with HVAC, Power, Network Switches
- Thin Client architecture (30 devices and terminal server)
- ShoreTel VOIP phone system
- Lenel Security System with 7 IP Cameras and remote gate alarms
- Provided User Training
City Clerk:
- Enabled Selected Laserfiche Documents To Be Searched Online
- RS-SQL Database Updated With New Search and Document Retention Features
- Sire Agenda Manager Upgrade
- Contract Automation Tracking Custom Database and User Interface
- City Hall Virtual Tour with Council Member Maryann Edwards
Human Resources:
- Benefits Tracking Software Implementation (paperless benefits enrollment)
- HR Application Tracking Phase 1 :
- Database Developed
- Created Application For Entering Job Descriptions
- Created Standardized Reports For Deploying Job Descriptions
|